Local Offers

Our commitment to you

We are committed to providing you with excellent services that are relevant, and meet your needs.

Our local offers let you know what standard of service you can expect from us, and what to do if you feel you are not getting the right service.

Residents have been actively involved in helping us to set the standards, and they will also be involved in helping us to monitor them.

These are the three categories of standards, to find out more about any of these standards please click on the link

Neighbourhood and Community »

Tenant involvement and empowerment »

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If you would like to talk to someone about these standards, you can call us on freephone 0800 138 6107